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Refurbished Laptops - Grading Guidelines


Grade A Excellent condition


Screen: No cosmetics imperfections.

Keyboard and trackpad: No cosmetics imperfections.

Body: Cosmetic imperfections, if present, are only a small number of very light micro scratches, invisible when holding the product 30 centimeters away.

• Battery: Tested to exceed 80% capacity relative to new.


Grade B: Good condition


Screen: May have a maximum of 1 dead pixel, some light and superficial scratches/blemishes, all barely visible when the screen is on.

Keyboard and trackpad: It may have light scratches, slighly worn touchpad, barely visible when holding the product 30 centimeters away and imperceptible to the touch.

Body: It may have light scratches, barely visible when holding the product 30 centimeters away and imperceptible to the touch.

• Battery: Tested to exceed 80% capacity relative to new.

Grade C: Acceptable condition

Screen: It may have a small number of light and superficial scratches, a maximum of two dead pixels all barely visible when the screen is on.

Keyboard and trackpad: It may have light scratches, worn/shiny touchpad.

Body: It may have scratches visible when holding the product 30 centimeters away and perceptible to the touch. It may have a maximum of three minor dents or cracks.

• Battery: Tested to exceed 40% capacity relative to new.

Refurbished Desktop PCs

Grade A+ : Brand new case and other parts
These are PCs that have been rebuilt into a brand new case and will include brand new parts such as the hard drive, graphics card.
Other parts such as the motherboard are normally refurbished and fully tested. The best of both worlds!

Grade A
: Excellent condition
• It will only have some very light scratches that are near invisible when holding the item 30 centimetres away.

Grade B : Good Condition
It may have light scratches, that are visible when holding the product more than 30 centimetres away.

Grade C : Acceptable Condition
It may have more significant scratches, scuffs that are noticable wihen holding the item more than 30 centimetres away and perceptible to the touch. It may have a maximum of three minor dents.

New (Open Box) : Brand new
Brand new condition, free from any cosmetic issues (unless otherwise stated in description) - may not come in original box.

Brand new:
• As the name states, these items are brand spanking new and come in the original box.

Warranty info - All grades are backed with a one-year Guarantee and cosmetics do not affect the functioning of the device.